Address

17/333, Narikkundu, Ambalavayal, Kerala 673593

Email Us

info@navazkalavara.com
booking@navazkalavara.com
+91 9880762016

Terms & Conditions

  • Important Instructions for Guests

    We are delighted to welcome you to our home and offer you a peaceful retreat. In return, we kindly request your cooperation and adherence to the following guidelines to ensure a safe and enjoyable stay for everyone.

    1. General Guidelines

    • Respect the environment: Our property is located in the pristine Western Ghats, an environmentally endangered region. Please avoid littering, refrain from hunting or engaging in dangerous activities, and prioritise preserving nature.
    • Rural setup: In a forested area, you may encounter insects, odours, sudden weather changes, or harmless reptiles. We appreciate your patience and understanding of the natural setting.
    • Prohibited items: Use of air guns, air pistols, alcohol, banned drugs, firearms, or other dangerous items is strictly prohibited on the property.

    2. Safety and Emergencies

    • First Aid: Minimal First Aid is available on-site. For emergencies, the nearest hospital is St. Martin’s Hospital, Ambalavayal, located 10–15 minutes away. Government healthcare services, private centres, and the local police station are also accessible.
    • Swimming pool: Please follow all safety instructions for pool use. Non-swimmers must exercise caution. The lake on the property is strictly off-limits for swimming.
    • Games and exploration: Observe common-sense safety precautions during games or activities. Use appropriate footwear and adaptable clothing while exploring the area.
    • Health information: Guests are requested to indicate any health issues or allergies in advance.

    3. Accessibility

    • Differently-abled guests: Wheelchair access and accessible washrooms are available to ensure a comfortable stay.

    4. Booking, Payment, and Cancellations

    • Check-in: 10:00 AM – 12:00 PM.
    • Check-out: 10:00 AM – 12:00 PM.
    • Payments: Full cash payments are required for room bookings.
    • Cancellations:
      • 75% refunds for cancellations made at least 1 week before the stay.
      • No refunds for cancellations made less than 1 week before the stay.

    5. Legal Issues

    • Any unforeseen conflicts, such as property damage, violence, use of banned substances, or accidents, will be handled under Kerala State jurisdiction.

    We strive to ensure a pleasant and safe stay for all our guests. Please review these instructions carefully before booking your stay.

    (check box here) I confirm that I have read, understood, and agree to abide by these instructions during my stay.